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Delivery & Returns


NWF will send your items out via Australia post. Tracking details will be sent to you once your goodies have been dispatched. Please let us know on purchase if you would like to add insurance/ signature on delivery to your parcel. 

Australia wide:

Standard shipping 2-7 business days @ $13 - $15 depending on weight of item.

Express shipping 1-3 business days @ $15 - $18 depending on weight of item.

Local pick-up:

NWF Headquarters are located in Mermaid Waters QLD, if you are local and would like to collect your item in person please let us know. 


Due to the nature of our resale business refunds are NOT accepted. All sales are final, once the item is sold we pay the consigner therefore we do NOT offer returns or exchanges on purchases. 

NWF will always describe any item flaws and display the most recent photographs representing the product. Please familiarise yourself with brand sizing by consulting brand websites and physical stores and downloading a size conversion chart.

Please shop mindfully.

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